In this practice, we take complaints very seriously indeed and try to ensure our patients are pleased with their experience of our service. When patients complain, they are dealt with courteously and promptly so that the matter is resolved as quickly as possible.
Our aim is to react to complaints in the way in which we would want our complaint about service to be handled. We learn from every mistake we make and we respond to customers concerns in a caring and sensitive way.
Dental Complaints Service
Stephenson House,
2 Cherry Orchard Road,
Croydon,
CR0 6BA
Tel: 02082530800
The General Dental Council
37 Wimpole Street,
London,
W1M 8DQ
Tel: 02071676000
The Care Quality Commission
Citygate,
Gallowgate,
Newcastle upon Tyne
NE1 4PA
Tel: 03000616161